00:00 — Slate

Send us a photo of the thing. Honestly, that’s enough to start.

No deck, no brief, no “discovery questionnaire.” Tell us what you made and roughly when you want to launch, and we’ll come back with whether we can help — and which package, if any, actually makes sense. The first call’s free and runs about twenty minutes.

  • Ring (978) 785-8195
  • Write info@ganderloom.com
  • Hours Mon–Fri 8:30am–6pmEvenings by appointment — ask, it’s really fine.
  • Drop by 12337 Wescott Way, Midlothian, VA 23112By appointment. Most of the work happens on calls anyway.
A phone on a small tripod aimed at a ceramic prototype on a walnut desk, a laptop open to a video call behind it, window light from the left
Basically the whole setup. A phone, a window, and us on the laptop.
00:08 — Call sheet

Pick the line you’d actually use.

It’s a call sheet, basically: who to reach, what it’s good for, and what happens after you do. Every line ends up with the same two people, so there’s no wrong door.

Ways to contact Ganderloom, what each is best for, and what happens next
Sc. The line Best when What happens next Action
1A Phone(978) 785-8195

Launch is close, or you just think better out loud.

Weekdays 8:30am–6pm you get one of us live. Miss us? Leave your name and launch month on the voicemail.

Call now
1B Emailinfo@ganderloom.com

You’ve got clips, links, or a rough script to send along.

A real reply within a business day, usually sooner. Big files? A shared-drive link is perfect.

Email us
1C The short formright below

You’re not sure what to ask yet. Totally normal.

Lands in the same inbox as email, same reply time. We’ll suggest a call slot if it sounds like a fit.

Jump to it
1D Evening callafter 6pm, booked

You’ve got a day job and the product’s your nights-and-weekends thing.

Ask by email or the form and say what evenings work. We’ll set a time that suits both clocks.

Ask for one
1E In person12337 Wescott Way

You’re local and want to put the prototype on the table.

By appointment only — call or email first so somebody’s actually here, not mid-edit with headphones on.

See the address

Quick heads-up: we don’t take briefs over Instagram DMs. Not because we’re fussy — they just get lost between the cat videos.

00:35 — The take

Write it like you’d tell a friend.

Here’s what helps us answer faster. None of it’s required — if all you’ve got is take one, send take one.

  1. A photo or a 10-second clip of the thing.Mid-prototype, tape and all. We’re reading for the story.

  2. Your rough launch month.“Spring-ish” counts. We work backwards from it.

  3. Kickstarter or Indiegogo.Or “no idea” — we can talk that through.

  4. The funding goal, or a range.Helps us size the ask in the video.

  5. Your pre-launch page link, if it exists.Followers change how we write the hook.

  6. One sentence on why you made it.Your words, not a tagline. That line often ends up in the script.

Tell us about the thing

Goes straight to info@ganderloom.com. We reply within a business day, usually sooner.

Leaning toward a package?

01:50 — Studio hours

When somebody actually picks up.

Laid out like an edit timeline, because of course it is. All times are Eastern — shoots are remote, so your clock matters more than your zip code. Tell us yours and we’ll find the overlap.

Week view · 8am–10pm ET

Mon–Fri 8:30am–6pm Eastern, evenings by appointment.

  • Mon8:30am–6pmEvenings · by appointment
  • Tue8:30am–6pmEvenings · by appointment
  • Wed8:30am–6pmEvenings · by appointment
  • Thu8:30am–6pmEvenings · by appointment
  • Fri8:30am–6pmEvenings · by appointment
  • SatPhones off. Email’s fine.
  • SunPhones off. Back Monday 8:30am.
  • On the phones
  • Evening calls, booked ahead
  • Right now in Midlothian
A tidy editing room with a walnut desk under a tall window, two monitors and a corkboard of timecoded index cards
The room where the cut happens.

Coming by?

12337 Wescott Way
Midlothian, VA 23112

Point the GPS at Wescott Way

Visits are by appointment — give us a ring first so the kettle’s on and nobody’s mid-render.

We invoice by

VISA AMEX ACH
02:15 — Quick ones

The stuff people check before they write in.

Q.01

Does the first call cost anything?

Nope. Twenty minutes, free, and you don’t need slides. If we’re not the right fit, we’ll say so on the call.

Q.02

I’m nowhere near Virginia. Problem?

Not even a little. Every shoot is directed live over Zoom or FaceTime while you film where you are. We just need your time zone.

Q.03

How fast will I hear back?

Within a business day, usually sooner. If launch is really close, call (978) 785-8195 as well so we see it right away.

Q.04

Do I need a script or a deck first?

Please don’t make one for us. A photo, a launch month and a sentence about why you built it is a great start.

Q.05

What happens after I send the form?

We read it, reply with honest thoughts and a couple of call times. Booking a package means a 50% deposit; the rest is due at final delivery.

Q.06

Can I swing by with the prototype?

Sure, by appointment at 12337 Wescott Way. Call or email first — it’s a small studio and we’re often on a directing call.

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